How to change your voucher into a valid ticket

You have purchased a voucher for our CityTourCard Munich at GetYourGuide? Then you have to exchange this voucher for a valid ticket before you start your journey. This is the only way to make unlimited use of public transport and save money with our discount partners. You can find out where to exchange your voucher in Munich in the following overview.

CityTourCard Munich

Please note:

Opening hours are subject to change, you can find current information here.

MUNICH AIRPORT

DB Travel Center Munich Airport

You will find the DB Reisezentrum in Terminal 1, the central area, where car rental, stores (including FC Bayern), and a supermarket are located.

Opening hours:

Monday – Friday 07:00 AM – 20:00 PM

Saturday 08:00 AM – 19:00 Uhr PM

Sunday & Holiday 09:00 AM – 19:00PM

Address:

Nordallee 25, 85356 Munich-Airport

Munich Airport Customer Center, visitors standing at the counter Photo: Maik Kabelitz, DB Vertrieb GmbH / S-Bahn München

Please note:

Opening hours are subject to change, you can find current information on the website of the S-Bahn Munich.

MUNICH HAUPTBAHNHOF

S-Bahn Customer Center

The S-Bahn Munich Customer Center is located on the mezzanine floor. Access is from the main station hall via the barrier-free entrances to the mezzanine floor at platform 25/26.

Please take the exit in the direction of Arnulfstraße. Go down the escalators and you will see the S-Bahn Munich Customer Center on the left. A little tip for orientation: next door is the Richart bakery.

Opening hours:

Monday – Friday 07:00 AM – 20:00 PM

Saturday 08:00 AM – 19:00 Uhr PM

Sunday & Holiday 09:00 AM – 19:00PM

Address:

München Hbf, Bayerstr. 10a,
80335 München

Customer Center Munich Central Station, entrance area, green S-Bahn sign at the left edge of the picture Photo: Maik Kabelitz, DB Vertrieb GmbH / S-Bahn München
Munich Central Station Customer Center, exterior view Photo: Maik Kabelitz, DB Vertrieb GmbH / S-Bahn München
Information board at Munich Central Station Photo: CityTourCard München